客户：何先生

日期：2019.7.12

硬盘型号：ST2000DM008-2FR102      SN：WFL0D4LT      FW：0001      电路板号：100815595

故障现象：希捷2T台式机硬盘，通电不认盘。

解决方案：收到硬盘后，我们接到数据恢复工具PC-3000 UDMA Express上，检测发现固件问题，通电终端信息如下 ：

SpinUp
TCC:001A

Trans
Rst 0x0100MDA00820001    
(P) SATA Reset

   NVCScram Saved HB Size:020A
    LD: MD_Alloc:00000090 HB_Alloc:0000 MD_Alloc:80380000 HB_Alloc:8032 FlashRestorePowerDevReg 7E: 7001 PowerDevReg 7D: 0044 MD_Saved:00000090 HB_Saved:00000000 MD_CRC:8C5E
    PP: MD_Alloc:00016800 HB_Alloc:0000 FlashRestore
PVTSize: 00026134 CompSize: 00001326 DeCompSize: 00026134 MD_Saved:00001326 HB_Saved:00000000 MD_CRC:D57E
    MC: MD_Alloc:00003000 HB_Alloc:0000 FlashRestore
DataLength: 00000310 MD_Saved:00000310 HB_Saved:00000000 MD_CRC:4C0E DataLength: 00001326
DSP0049
2Sync:0 4
FAFH H=00 D=00
FAFH H=00 D=00
FAFH H=00 D=00
FAFH H=01 D=00
FAFH H=01 D=00
FAFH H=00 D=01
FAFH H=00 D=01
FAFH H=00 D=01
FAFH H=01 D=01
FAFH H=01 D=01
FAFH H=01 D=01
FAFH H=00 D=02 R
FAFH H=00 D=02
FAFH H=00 D=02 R
FAFH H=00 D=02
FAFH H=00 D=02 R
FAFH H=00 D=02
FAFH H=01 D=02 R
FAFH H=01 D=02
FAFH H=01 D=02 R
FAFH H=01 D=02
FAFH H=01 D=02 R
FAFH H=01 D=02
TCC:001A EMCDataErr:00000016

 MCMainPOR: Start: 
 Media Cache Data Base  00E8EB20D8
ODUMPEndHostLBA = 0493E300
 Check MCMT Version: Current
 Secondary is latest! - 00000002
 Primary is obsolete
Common path start quit now Out: 
InitiateMarkPendingReallocateRequest for disc_lba: 001DA22F7F CHS: 00003ACF.01.0057!

Common path start quit now Out: 
InitiateMarkPendingReallocateRequest for disc_lba: 001DA22F81 CHS: 00003ACF.01.0059!

Common path start quit now Out: 
InitiateMarkPendingReallocateRequest for disc_lba: 001DA2304B CHS: 00003ACF.01.0123!

Common path start quit now Out: 
InitiateMarkPendingReallocateRequest for disc_lba: 001DA2311D CHS: 00003ACF.01.01F7!

Common path start quit now Out: 
InitiateMarkPendingReallocateRequest for disc_lba: 001DA2304E CHS: 00003ACF.01.0126!

Common path start quit now Out: 
InitiateMarkPendingReallocateRequest for disc_lba: 001DA23120 CHS: 00003ACF.01.01FA!

MSPSequenceNumber(Disc) 0000B662
MSPSequenceNumber(MCMT) 0000B661  LPCDisc=01 05966015 0046
 NECS: CorruptedSectorsRecon - Head:0000A1E2 Tail:0000A1E1
 LastWrittenDiscLBA : FFFFFFFFFFFFFFFF
 MCMainPOR: MediaCacheDiscStateFlags 0000002A  MCStateFlags 004000C1
Send Status: COMRESET seen
FIS34 
ENP0049
2Sync:1 C
[BRO - 0001] 0005966015 - 0005966E0D No Merge  Blk - 00000000 D - 00000001
RAW ON After Spinup for counter=0x00000020, BlkAddr=0x001DA2CF4B
v{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}q
Starting LBA of RW Request=001DA18D13  Length=00000EC4
ProcessRWError -Write-  at LBA 001DA18D28  Sense Code=44090081Out: v{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}q
Starting LBA of RW Request=001DA18D13  Length=00000EC4
ProcessRWError -Write-  at LBA 001DA18D29  Sense Code=44090081Out: v{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}qv{0008}q
FAILED to spare00000103!

处理固件后，断电通电硬盘认盘，DE镜像，成功恢复硬盘内几乎全部数据！